Child Safety Standards
Last updated: March 23, 2026
Zero Tolerance: UmeGo has an absolute zero-tolerance policy towards child sexual abuse and exploitation (CSAE) content. Any violation results in immediate permanent account ban and report to law enforcement authorities.
1. Age Requirements
UmeGo is not intended for children. Users must be at least 16 years old to create an account. The Nikah (matrimony) feature requires users to be at least 18 years old. Age confirmation is required during account registration.
If we discover that a user is under the minimum required age, their account will be immediately terminated and all associated data will be deleted.
2. Prevention of Child Sexual Abuse Material (CSAM)
- Automated Detection: All uploaded images are scanned using AI-based content classification before being stored. Content flagged as potentially exploitative is blocked automatically.
- Text Filtering: Messages and posts are scanned for keywords associated with child exploitation. Any match results in immediate content blocking and account suspension.
- Instant Ban: Users who attempt to share, solicit, or distribute any form of child exploitation material are permanently banned immediately — no warnings, no strike system.
- Law Enforcement Reporting: All instances of detected or reported CSAM are reported to the relevant national and regional authorities, including but not limited to NCMEC (National Center for Missing & Exploited Children) and local law enforcement agencies.
3. User Reporting
UmeGo provides multiple ways for users to report child safety concerns:
- In-App Reporting: Users can report any post, message, or user profile by tapping the menu icon and selecting "Report". Reports related to child safety are prioritized.
- Email Reporting: Users can report child safety concerns directly to [email protected]
- Anonymous Reporting: Reports can be made without revealing the reporter's identity to the reported user.
4. Content Moderation
- All user-generated content (posts, images, videos, messages) is subject to automated moderation before publication.
- AI-powered image scanning detects and blocks explicit and exploitative content.
- Text-based content is filtered for prohibited language including terms associated with child exploitation.
- Moderation logs are maintained permanently for audit and legal compliance purposes.
5. User Safety Features
- Blocking: Users can block any other user, preventing all forms of interaction.
- Privacy Controls: Users control who can see their content and contact them.
- Ghost Mode: Users can hide their location from the People Nearby feature at any time.
- Account Deletion: Users can delete their account and all associated data at any time.
6. Compliance
UmeGo complies with:
- Google Play's Child Safety Standards Policy
- Apple's App Store Guidelines on child safety
- COPPA (Children's Online Privacy Protection Act)
- Bangladesh ICT Act 2006 and Digital Security Act 2018
- All applicable national and international laws regarding child protection
7. Contact
For child safety concerns or to report violations: